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Refund Policy

Effective Date: 31/08/2024

At Stock Analyzer Tool, we strive to provide high-quality services and tools to help you succeed in your stock market analysis. However, we understand that there may be circumstances where you may need to request a refund. This Refund Policy outlines the conditions under which refunds are provided, as well as the process for requesting one.

1. Digital Products and Services

Due to the nature of our digital products and services, which include subscriptions, one-time purchases, and downloadable content, we generally do not offer refunds once access has been granted or the product has been downloaded. However, we may consider refund requests under the following circumstances:

  • Technical Issues: If you experience a technical issue that prevents you from accessing our services or using our tools, and we are unable to resolve the issue, we will offer a full or partial refund based on the specific situation.
  • Mistaken Purchases: If you accidentally purchased the wrong product or subscription, please contact us within 24 hours of the purchase. We will review your request and may offer a refund or exchange at our discretion.

2. Subscription-Based Services

For subscription-based services:

  • Cancellations: You can cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to the service until the end of your current billing period. No further charges will be applied, but we do not offer refunds for any unused portion of the subscription.
  • Renewal Charges: Subscription renewals are non-refundable. If you do not wish to renew your subscription, please ensure that auto-renewal is turned off in your account settings before the next billing cycle.

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact Us: Email us at [email protected] with your order details, including your order number, the reason for the refund request, and any relevant supporting information (e.g., screenshots of technical issues).
  2. Review Process: Our team will review your request and respond within [insert timeframe, e.g., 3-5 business days]. We may ask for additional information to process your request.
  3. Refund Approval: If your refund request is approved, we will process the refund to the original payment method used during the purchase. Please note that it may take [insert timeframe, e.g., 5-10 business days] for the refund to appear in your account, depending on your payment provider.

4. Exceptions

Please note that we do not offer refunds under the following circumstances:

  • Change of Mind: Refunds will not be granted simply because you changed your mind after purchase.
  • Failure to Use Services: If you purchased a product or service but did not use it, we are unable to offer a refund.
  • Violation of Terms: Refunds will not be provided if you are found to be in violation of our Terms of Service.

5. Contact Information

If you have any questions or concerns about our Refund Policy, please contact us at:

Email: [email protected]

We are committed to ensuring your satisfaction and will do our best to resolve any issues you may have.